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Smarter use of Web Technology drives down business costs

For financial services firms looking to drive down operational costs, working with smarter web technology can bring significant benefits.

Dronfield-based Credit Collections (UK) Ltd has discovered that self-service is the key to reducing administrative overheads and providing a more efficient service to their clients.

Established in 1985, Credit Collections (UK) Ltd is a leading debt collection agency & provider of outsourced credit control services. The firm has always sought to make best use of technology in order to deliver its commitment to providing the best quality debt collection services.

In this latest phase of service improvement, Kevin Wright, Legal Department Manager, was seeking to enable debtors to be able to make payments against their debts online.

This required integration of the business’s back-office systems with the firm’s website and payment processing systems. Having failed to get this implemented with their previous supplier, Credit Collections (UK) Ltd turned to Huddersfield-based P2 Technologies.

P2 implemented a new web site and provided all the integration services necessary to deliver this solution. “We have known the key staff at P2 Technologies for many years and when they said they could deliver this solution we knew they would” commented Kevin Wight. “Not only have we gained the time & efficiency savings we anticipated, but the project has also delivered the unanticipated benefit of being able to use the online payment system ourselves.”

Graham Moore of P2 Technologies added, “Most businesses now have IT solutions in place for their key business processes, but these are often islands of information. Firms that can appreciate the additional benefits of joining up these islands will be able to increase their competitive advantage.”

About Credit Collections (UK) Ltd
Established in 1985, Credit Collections (UK) Ltd is a leading debt collection agency & provider of outsourced credit control services. As an established debt collection agency, Credit Collections (UK) Ltd provides both UK debt collection & global debt recovery. We are totally committed to providing the best quality debt collection services by utilising the skills of our highly experienced debt collectors & by using the latest debt recovery computer technology.
For further information contact Credit Collections (UK) on 01246 411931 by email at peter@creditcollections.co.uk or visit their website here.

About P2 Technologies
P2 Technologies are a specialist supplier of Legal IT, Telephony and Software solutions to smart-thinking firms in the north of England. Based in Huddersfield, West Yorkshire the P2 team have spent almost 20 years developing and supporting Legal and Financial IT software and services.
For further information contact P2 Technologies on 01484 779020 or email info@p2tech.co.uk.


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